Hello,
I have tried making in inquiry through my order, writing an E-Mail and ultimately even calling from Germany, so I'm very sorry in advance that I
have to make an English post in this forum.
I have placed the order with reference RVEZVCGWF recently, paid by bank wire on 25.03.2020...
Since then, nothing is happening with my order. The payment hasn't been received, I am not getting replies on my E-Mails, nothing. So I'm kinda feeling ripped off by now.
So with this post, I'm asking you to check PROMPTLY if any payment has been received, and DEFINITELY to work on your customer support.
So far I am not satisfied with the buying experience in ANY way and can't recommend SweetSeeds to anybody from this point, nor will I.
More than a week should not be necessary to receive a SEPA payment, OR to reply to any request, even in those difficult times. Especially because someone is obviously busy twittering every day.
Please handle this as fast as possible or issue a refund, so I can purchase somewhere else.
More, personal information and payment proof through personal messages.
Sincerely,
F N